Privacy Policy

KMT Holidays Pvt Ltd ("KMT Holidays", "we", "us", or "our") respects your privacy and is committed to protecting the personal information you provide while using our website.

Depending on how you interact with our website and services, we may collect:

• Full name
• Mobile or telephone number
• Email address
• City or place of residence
• Travel dates
• Number of travellers
• Preferred destination
• Tour and package preferences
• Hotel or accommodation preferences
• Transportation preferences
• Other information voluntarily provided by you

Booking and Travel Information

If you proceed with a booking, we may require additional information necessary to arrange your requested travel services. This may include traveller names, age or date of birth where required, identification or travel-document information, hotel requirements, transportation details and other travel arrangements.

When you visit our website, certain technical information may be collected automatically by our website, hosting provider, analytics services, security tools or similar technologies.

• IP address
• Browser type and version
• Device type
• Operating system
• Pages visited
• Date and time of access
• Referring website or webpage
• Website usage and interaction information

We may use the information collected from you for purposes including:

• Responding to tour and travel enquiries
• Preparing customised tour packages and quotations
• Contacting you regarding your enquiry
• Processing and managing bookings
• Arranging hotels and accommodation
• Arranging transportation
• Arranging sightseeing and activities
• Providing customer support
• Confirming or modifying travel arrangements
• Processing payments where applicable
• Improving our website and services
• Maintaining website security
• Preventing fraud or misuse
• Complying with applicable legal requirements

When you submit an enquiry through our website, the information you provide may be transmitted to KMT Holidays through email, website forms, CRM systems, hosting infrastructure or other service providers used to manage customer enquiries.

We use the information submitted through our forms to respond to your request and provide relevant travel services.

We do not sell your personal information to third parties. However, we may share relevant information with trusted service providers or business partners when necessary to provide the services you request.

• Hotels and accommodation providers
• Transportation providers
• Taxi and cab operators
• Tour operators
• Airlines and railways
• Activities and sightseeing providers
• Payment service providers
• Hosting, email and CRM service providers
• Professional advisers where necessary
• Government authorities where legally required

We aim to share only the information reasonably necessary for the relevant purpose.

If payments are made through a third-party payment gateway, your payment information may be processed directly by that payment provider.

KMT Holidays Pvt Ltd does not intend to store complete credit-card numbers, debit-card numbers, banking passwords, UPI PINs or other payment authentication credentials on its website unless specifically required and lawfully permitted.

Payment providers may have their own privacy policies and terms that apply to information processed through their services.

Our website may use cookies or similar technologies to:

• Keep the website functioning properly
• Remember certain preferences
• Understand website usage
• Improve website performance
• Measure marketing effectiveness
• Detect security issues and fraudulent activity

You may be able to control or disable cookies through your browser settings. Some website features may not function properly if certain cookies are disabled.

We may use third-party analytics, advertising or measurement services to understand how visitors use our website and to improve our marketing activities.

These services may collect information such as device information, browser information, website activity, referring sources, approximate location information and advertising or conversion information.

Third-party services process information according to their own applicable privacy policies and terms.

We use Google Ads and similar advertising platforms to promote our travel services. This may include remarketing, which means we may show you ads based on your previous visits to our website.

Third-party vendors, including Google, use cookies and/or device identifiers to serve ads based on your past visits to our website. This allows us to present relevant travel offers to you across the Internet.

Your Opt-Out Options

• You can opt out of Google's use of cookies for personalised advertising by visiting Google Ads Settings .
• You can opt out of third-party vendors' use of cookies for personalised advertising by visiting the Network Advertising Initiative opt-out page .
• You can adjust your device settings to control how device identifiers are used for advertising.

Customer Data & Consent

Where we use Google Ads features that involve sharing customer information with Google (such as advanced conversions or audience lists), we do so in accordance with Google's Customer Data Policies and applicable data-protection laws. Where consent is required by law, we obtain it before sharing such data.

We take reasonable technical and organisational measures intended to protect personal information against unauthorised access, loss, misuse, alteration, disclosure or destruction.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including:

• Responding to enquiries
• Providing travel services
• Completing bookings
• Maintaining business records
• Resolving disputes
• Preventing fraud or misuse
• Meeting legal, accounting, tax or regulatory requirements

When information is no longer reasonably required, we may delete, anonymise or securely dispose of it, subject to applicable legal requirements.

Depending on applicable law and the circumstances of processing, you may have rights relating to your personal data, including:

• Requesting information about personal data we process
• Requesting correction of inaccurate information
• Requesting deletion where applicable
• Withdrawing consent where processing is based on consent
• Raising a privacy-related concern or grievance
• Requesting information about how your personal data is used

Requests can be submitted using the contact details provided below.

If you provide your contact information for an enquiry, we may contact you regarding your requested travel services.

Where permitted by applicable law, we may also send information about travel packages, offers, destinations or services.

You may request that we stop sending promotional communications by contacting us.

Our website may contain links to third-party websites, including hotels, airlines, payment providers, social-media platforms, travel partners or other external services.

KMT Holidays Pvt Ltd is not responsible for the privacy practices, security, content or policies of third-party websites.

We recommend reviewing the privacy policy of any third-party website before providing personal information.

Our website and travel services are not specifically directed at children.

We do not knowingly request personal information from children where such collection is prohibited by applicable law.

We do not upload data related to children under 13 years of age to Google Ads or similar advertising platforms.

If you believe that a child has provided personal information to us improperly, please contact us so that we can review and take appropriate action.

Some technology, communication, hosting, analytics, payment or travel service providers used by us may process information outside India.

Where personal information is transferred or processed outside India, we will take reasonable steps required under applicable law and contractual arrangements to protect such information.

We may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices or applicable laws and regulations.

The updated version will be published on this page with a revised "Last Updated" date.

We encourage you to periodically review this page for the latest information.

If you have any questions, concerns, requests or complaints regarding this Privacy Policy or the handling of your personal information, please contact KMT Holidays Pvt Ltd.

By using our website or voluntarily submitting your personal information to KMT Holidays Pvt Ltd, you acknowledge that you have read and understood this Privacy Policy.

Where consent is required by applicable law, we will seek consent in the manner required by applicable law.

You may contact us using the details above if you have questions regarding your consent or the processing of your personal information.